Friends Robot Holiday Ugly Christmas Sweater

• The shipping cost within the U.S. is: $5.99 for standard shipping and $8.99 for Standard Shipping + Insurance
• For international shipping: from $8.99 for standard shipping and $11.99 for Standard Shipping + Insurance
• Time for delivery to US is 7-12 business days and 10-15 business days for worldwide location.

Return & Refund

• Returns

We accept the return on products that were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item). Item(s) must be returned together with proof of purchase.

• Resend& Refund

If the product is defective or does not properly function as advertised, it is required to keep a shipping label of the package you received. Kindly take an unboxing process video in case there is a problem with your order for a resolution. To resolve your case, send us the shipping label and proof of your problem via email. The most optimal pictures should be taken on a flat surface, with the tag and error of the items clearly displayed. We’ll send you replacements as soon as we confirm the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in the future. If you don't need resend new item, please wait 1-3 working days for your fully refund.

• Cancel order

You can only cancel your order within 6 hours from purchasing time of the same day.